3 docs tagged with "troubleshooting"

Learn what the "cPGuard License abuse is detected" error means, why it appears, and the exact steps to resolve it so you can activate your legitimate cPGuard license.

Learn how to securely grant the cPGuard support team access to your server — both UI and SSH — using the App Portal or CLI, without sharing credentials over email, and how to revoke access once the issue is resolved.

Learn why multiple cpguard-job-logs::fetchlogs processes pile up on busy servers, what causes the disk IO spike, and how to fix it by disabling IPDB logging without disabling IPDB protection.