8 docs tagged with "faq"

Learn how to use and configure the SRBL feature in the cPGuard App Portal, including whitelisting domains and IPs.

Learn what the "cPGuard License abuse is detected" error means, why it appears, and the exact steps to resolve it so you can activate your legitimate cPGuard license.

Learn how to start a manual malware scan in cPGuard — against all public files, a specific document root, or a custom directory — using both the App Portal UI and the CLI.

Learn how to configure cPGuard to automatically send email notifications to hosting users when their CMS installations are outdated — including scheduling options and how to brand the notification emails.

Learn how to correctly restore a quarantined file in cPGuard — whether restoring a single file or multiple files at once — and how to report false positives to improve future detection accuracy.

Learn how to securely grant the cPGuard support team access to your server — both UI and SSH — using the App Portal or CLI, without sharing credentials over email, and how to revoke access once the issue is resolved.

Learn why multiple cpguard-job-logs::fetchlogs processes pile up on busy servers, what causes the disk IO spike, and how to fix it by disabling IPDB logging without disabling IPDB protection.

A complete explanation of what inotify and inotify watch is, how it powers cPGuard's real-time file scanning, whether increasing the watch limit affects server performance, and what OpenVZ/Virtuozzo users need to know before installing cPGuard.